We're here to help
We know that after-sales service is crucial for customer satisfaction, and that is why we are always by your side to support you wherever you are.
SUPPORT
Our highly experienced staff is readily available for technical advice and actions, to keep your equipment running smoothly, whether it be a scheduled or an emergency repair.
REPAIR
We understand that downtime can lead to undesired impacts; so that is why we have worked hard over the years to build a strong local support network, to ensure your machine gets back up and running as quickly as possible.
MAINTENANCE
We offer customized maintenance programs to significantly minimize breakdowns and extend the lifetime of your equipment.
SPARE PARTS
We appreciate that the availability of spare parts at short notice is essential. Thanks to our well-stocked warehouse, we are able to identify and source original spare parts quickly.
INSPECTION
Periodic inspections ensure the condition of new equipment or maintain the safe and efficient operation of your current equipment. Our experienced technical team detects potential issues early and provides recommendations.
TRAINING
We offer comprehensive training programs for operators and maintenance personnel. Our training covers proper machine usage, routine maintenance, and troubleshooting methods.
DISASSEMBLY & INSTALL
When machines need to be moved to a different site, we offer safe disassembly, transport, and re-installation. We ensure mechanical, hydraulic, and electrical systems are checked and calibrated.
MODERNIZATION & REVISION
We offer modernization and revision services to increase the performance of aging equipment and adapt it to current technologies, enhancing efficiency and extending lifespan.
TECHNICAL CONSULTING
We provide professional consultancy on equipment selection, operation planning, and technical applications for your projects based on the current site conditions.
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As URCAN Makina, we are aware of the critical importance of your equipment's performance and we don't just stop at manufacturing.
Once the equipment is delivered, assembled, successfully tested, and your personnel well trained, we won't abandon you!
It is our goal to make sure that your machines work efficiently and safely throughout their whole lifecycle.
You can rest assured that our qualified, highly experienced technicians are ready to provide the support you need.